ServiceNow CIS-HR Practice Exam Questions

ServiceNow CIS-HR Sample Question Answers

Question # 1

A customer using Lifecycle Events Enterprise has configured their onboarding process. Now, management has tasked the HR Admin with creating a way to back out onboarding work in case the new employee decides not to join the company. Which of these is the best method to use to reverse work already performed as part of this Lifecycle Event? 

A. Check the ?allow blackout? box on each of the activities  
B. Configure a new Lifecycle Event with the necessary activities  
C. Configure the rescind activity set with the necessary activities  
D. Check the ?allow blackout? box on each of the activity sets  

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Question # 2

What Primary Security aspects are focused on for the HR application? (Choose three.)  

A. Password Security  
B. ACL Security  
C. Contextual Security  
D. Physical Security  
E. Roles and Groups  
F. Platform Access  

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Question # 3

If the Workflow editor is utilized for a Lifecycle Event, how does the system know when a task or approval should be triggered? 

A. Activities are manually triggered  
B. The activity set trigger condition determines when it is triggered  
C. Activities are automatically triggered on specific dates  
D. The Activity trigger condition determines when it is triggered  

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Question # 4

Each HR service created in _______ has a corresponding transform map job. 

A. HR Transform Maps  
B. HR Integration Service  
C. HR Service Mapping  
D. HR Schema Mapping  

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Question # 5

In Employee Document Management, which of the following statements is true for legal holds?  

A. Legal Holds are permanent and cannot be removed  
B. Legal Holds may be placed on a group of HR profiles  
C. Legal Holds may be placed on either a Document Type or an individual employee?s HR Profile  
D. Legal Holds may be manually placed on individual employee documents  

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Question # 6

After configuration on a Lifecycle Event is complete, what additional configuration is needed to initiate the LE process for an employee? 

A. None. The LE will automatically trigger based on its configuration  
B. An Event is needed to initiate the LE process  
C. A Scheduled Job is needed to initiate the LE process  
D. An HR Service is needed to initiate the LE process  

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Question # 7

How can a PDF document on an active HR case be generated? (Choose two.)  

A. Autogenerated by system configuration  
B. By the Subject Person?s manager  
C. By the employee  
D. By the Assigned to person  

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Question # 8

Which HR Integrations module is used to document the URL, basic integration properties, and inbound and outbound username and password information for a third-party application? 

A. HR Integration Service  
B. HR Schema Mapping  
C. Sources  
D. HR Webservices  

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Question # 9

What kinds of records can be created using HR Service Activities? (Choose two.)  

A. Workflows  
B. Approvals  
C. HR Templates  
D. Tasks  

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Question # 10

A customer using Lifecycle Events Enterprise has documented a large offboarding Lifecycle Event that includes many steps. Many of the steps, including approvals, must be completed in a specific order. Which of these is the best method to use to ensure the activities are triggered in the appropriate order?

A. Create a new lifecycle event for each of the dependent items  
B. Create separate trigger conditions for each of the dependent activities  
C. Create activity containers for the dependent items  
D. Create separate activity sets for each of the dependent activities  

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