Salesforce Experience-Cloud-Consultant Practice Exam Questions

Salesforce Experience-Cloud-Consultant Sample Question Answers

Question # 1

Ursa Major Solar (UMS) would like to render a header and footer from an external contentmanagement system into its customer portal.Which feature should UMS use to accomplish this?

A. Developer Console 
B. Compact Header Properties 
C. Rich Content Editor 
D. CMS Connect 

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Question # 2

Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individualcustomers to self-register in its B2C Experience site. NTO is not looking to createaplaceholder account.NTO Experience consultant has set up self-registration in its Login and Registration pages.NTO’s site manager has configured the Allow external users to self-register’’ option. NTOuses Customer Community Plus Licenses.Which two steps are needed to complete self-registration in NTO’s Experience site?Choose 2 answers

A. Ensure that the Account field is empty in the registration section. 
B. Contact Salesforce Customer Support to enable Communities Self RegistrationController. 
C. Ensure that the Contact field is empty in the registration section. 
D. Contact Sales customer Support to enable Person Accounts. 

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Question # 3

Universal Containers is planning to build a community where customers will be able to viewKnowledge articles and chat live with a support agent.What should the administrator use to configure the chat functionality?

A. Experience Builder and Chatter 
B. Service Console and Service Channel 
C. Chat Agent Guided Setup Flow and Service Console 
D. Service Channel and Chatter 

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Question # 4

Universal Containers is looking to onboard three new partners to the community.* Each partner have a branded experience containing their colors and logo.* Goldand silver partners should have access to the Leads inbox component, but Bronzepartners should not.* Bronze partners should not have access to the Leas tab.How should an administrator solve for these requirements?

A. Create branding sets, audience targeting, and navigation menu targeting. 
B. Create branding sets, audience targeting and a custom Navigation menu component. 
C. Create a separate community for each partner with audience targeting. 
D. Create branding sets, a separate page variation for each partner, and a customNavigation Menu component.

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Question # 5

Ursa Major Solar would like its Experience Cloud site’s guest users to benefit from thesuggestions that comefrom autocomplete on search terms.How should the administrator configure this?

A. Use the Developer Console to add code to allow for autocomplete functionality. 
B. In Salesforce Setup, type "support settings” in the quick find box. Under theAutocompleteheader, select the objects to appear in autocomplete for guest users. 
C. In the Search component property editor, open the Autocomplete section and clickdesired objects to appear in autocomplete. Select "publicly available". 
D. In the Hero component property editor, open the Search Results section and clickdesired objects to appear in autocomplete. Select "publicly available”. 

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Question # 6

Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creatingan onboardingapp for new hires. Which two things should NTO consider when creating the onboardingapp? CalculatorChoose 2 answers

A. Experience Cloud cannot be used for employee apps. 
B. Not all Chatter posts inside Chatter groups within the employee appwill be available inthe main org. 
C. Employee apps are only available in Unlimited Edition. 
D. Chatter posts related to a record will be available in the employee app as well as themain org. 

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Question # 7

Which three fields are required creating Experience Cloud users using Data Loader?Choose 3 answers

A. Profile Id 
B. First Name 
C. Role Id 
D. Profile Name 
E. Currency 

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Question # 8

Which component inform support agents working in the Service Console what actions acustomer has taken on an Experience site?

A. Experience Tracker 
B. Customer Insights 
C. Community View 
D. Einstein Customer 

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Question # 9

What is a prerequisite for creating a user that has a Partner Community license?

A. Select ‘’Enable as Partner’’ in the Experience Workspace. 
B. Ensure that the partner user has the‘’ Enabled as partner’’ permission set. 
C. The ‘’Enable as Partner’’ action must be present on the Account page layout. 
D. The Enable as Partner’’ action must be present on the User page layout. 

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Question # 10

An administrator for Cloud Kicks wants to create a new partner user for an existing site.Which step does the administrator need to perform right before providing user details andsaving the user record?

A. Click "Manage Partner User” on the Contact detail page, then click “Enable CustomerUser”. 
B. Click "Manage Partner User” on the Account detail page, then click “Enable PartnerUser”. 
C. Click "New" on the User Setup page in Lightning Experience. 
D. Click "Manage External User" on the Contact detail page, then click “Enable PartnerUser”. 

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