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IIBA CCBA Sample Question Answers
Question # 1
Bob and Susan are business analysts for their organization. They are examining two materials that could beused in an upcoming project.They are testing the materials and measuring the results of each test to compare the materials to each other.This process will help Bob and Susan determine which material is best for their upcoming project. What type ofprocess are Bob and Susan completing with these materials?
A. Stress test B. Feasibility study C. Benchmarking D. Alternative identification
Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Benchmarking is the process of comparing two or more materials, systems, or components to determine which
material, in this instance, is best for the project solution.
Question # 2
Complete this statement. Policies and rules serve as boundaries and _____________ the organization and theoperation of the organization.
A. Influence B. Constraint C. Direct D. Lead
Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Policies and rules serve as boundaries and constraint the organization and the operation of the organization.
They provide a framework for the organization's employees to operate within.
Answer: A is incorrect. Influence is not the best choice for this question.
Answer: C is incorrect. Direct is not the best choice for this question. Leaders direct, align, and motivate
people, not rules.
Answer: D is incorrect. Leadership is provided by people, not policies and business rules.
Question # 3
Bonny is the business analyst for her organization and she's making a determination from which vendor thesolution should be purchased. She has identified several categories to measure each vendor's overallperformance and solution. cost, schedule, experience, certification, references, and years in business. Foreach category, she has identified scores the vendor may earn; for example, cost is worth 25 points, scheduleis worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most pointsin the assessment will win the contract. What is Bonny using in this scenario?
A. Scoring model B. Vendor profile assessment scale C. Weighted scoring model D. Screening system
Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
This is an example of a weighted scoring model; as some categories are more valued than others, they carry
more weight in the decision.
Answer: D is incorrect. A screening system is a method to "screen out" a vendor from selection.
Answer: A is incorrect. A scoring model is almost correct, but this usually has a uniform score for each
category, rather than weighted values for each category.
Answer: B is incorrect. This isn't a valid term for this question, so this choice is not correct.
Question # 4
A business analyst in her organization has identified all of the terminology of the solution, the acronyms theorganization will use, and the nomenclature of her department where the endeavor will take place. Whereshould all of this information actually be stored?
A. WBS B. Business analysis register C. Terminology register D. Data dictionary
Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Data dictionaries or glossaries are used to formally identify and define all terminology used by the organization
or organizational unit.
Answer: C is incorrect. There is not a document or piece called the terminology register.
Answer: A is incorrect. WBS is a decomposition of the project scope.
Answer: B is incorrect. The business analysis register isn't a valid business analysis term.
Question # 5
Holly's organization uses a plan-driven approach to business analysis. When it comes to communication inHolly's organization what type of communication will likely be required?
A. Face-to-face B. Ad hoc C. Chain of command D. Formal
Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Holly will likely need formal communication because her organization is using a plan-driven approach to
business analysis.
Answer: A is incorrect. Face-to-face communication can be completed with either formal or informal, so this
choice is not the best selection.
Answer: B is incorrect. Ad hoc communication is more informal, fast communication. While Holly may still use
this approach, the preferred method in a plan-driven business analysis approach is formal communication.
Answer: C is incorrect. This is not a communication approach, but describes an escalation approach for
issues.
Question # 6
You are the business analyst for an organization and you're managing your stakeholders through therequirements validation activities. Your stakeholders are categorized by executives, functional managers,directors, end users, and customers. Which of these stakeholders are involved in the requirements validationactivities?
A. All of the stakeholders B. Functional management C. Executives D. Customers
Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
All of the stakeholders should be involved in the validation activities.
Answer: D is incorrect. All of the stakeholders should be involved in the validation activities, not just the
customers.
Answer: C is incorrect. All of the stakeholders should be involved in the validation activities, not just the
executives.
Answer: B is incorrect. All of the stakeholders should be involved in the validation activities, not just functional
management.
Question # 7
The process of defining the business need uses one output. What is it?
A. Feasibility study B. Solution scope C. Business need D. Capability gaps
Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
The output of defining the business need is simply the business need.
Answer: B is incorrect. The solution scope is not an output of the business need.
Answer: D is incorrect. The capability gaps assessment actually uses the business need.
Answer: A is incorrect. The feasibility study is not an output of the business need.
Question # 8
All of the following are inputs to the task assess organizational readiness except for which one?
A. Enterprise architecture B. Solution Scope C. Stakeholder concern D. Risk register
Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Risk register is a central repository of identified risks and their effect on the solution. It's primarily used in
project management, not in the business analysis tasks. The correct four inputs are enterprise architecture,
designed solution, solution scope, and stakeholder concern.
Answer: A is incorrect. Enterprise architecture is a valid input to the task assess organizational readiness.
Answer: B is incorrect. Solution Scope is a valid input to the task assess organizational readiness.
Answer: C is incorrect. Stakeholder concern is a valid input to the task assess organizational readiness.
Question # 9
Which one of the following is not a general technique that a business analyst may use in the requirementsverification task?
A. Structured walkthrough B. Acceptance and evaluation criteria definition C. Cost-benefits analysis D. Problem tracking
Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Cost-benefits analysis is not a valid technique that a business analyst may use in the requirements verification
task. The three techniques for requirements verification are acceptance and evaluation criteria definition,
problem tracking, and structured walkthrough.
Answer: B is incorrect. Acceptance and evaluation criteria definition is a valid technique for requirements
verification.
Answer: D is incorrect. Problem tracking is a valid technique for requirements verification.
Answer: A is incorrect. Structured walkthrough is a valid technique for requirements verification.
Question # 10
There are three business analysis planning techniques that a business analyst can use to help plan businessanalysis processes. Which one of the following is not one of the three techniques?
A. Process modeling B. Progressive elaboration C. Decision analysis D. Structured walkthrough
Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
Progressive elaboration describes the process of providing more and more information through incremental
details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on
the requirements.
Answer: C is incorrect. Decision analysis is used to rate available methodologies against organizational needs
and objectives.
Answer: A is incorrect. Process modeling is used to define and document the business analysis approach.
Answer: D is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored